About Us

At Trubuy Online Shopping, we believe that strong communication is the foundation of a great shopping experience. As a trusted multivendor eCommerce marketplace, we connect buyers and sellers across a wide range of categories, and our dedicated support team is always available to ensure a smooth and reliable experience for everyone.

Whether you are a customer looking for order support, a seller managing your store, or a business interested in partnering with us, we are just a message away.

Customer Support

If you have questions or concerns related to shopping on Trubuy, our customer support team is here to help you at every step.

We assist with:

  • Order placement, tracking, and delivery updates

  • Payment issues, refunds, and cancellations

  • Product information, availability, and pricing

  • Returns, replacements, and warranty-related queries

  • Account, login, and profile management

  • Offers, discounts, and promotional campaigns

Our goal is to provide quick resolutions and ensure complete customer satisfaction.

Seller & Vendor Support

Trubuy is a growing multivendor platform that empowers sellers to reach a wider audience. If you are an existing seller or planning to join Trubuy, our vendor support team will guide you throughout your journey.

Seller support includes:

  • Vendor registration and onboarding assistance

  • Product listing and catalog management

  • Order processing and shipping guidance

  • Payment settlements and commission details

  • Seller dashboard and technical support

  • Policy guidelines and compliance help

We are committed to helping our sellers grow their business with confidence.

Technical Assistance

Facing issues with our website or mobile application? Our technical support team is ready to help you resolve any platform-related concerns.

Technical support covers:

  • Website or app functionality issues

  • Login, signup, and OTP problems

  • Checkout and payment gateway errors

  • Performance or loading issues

  • Bug reporting and feedback

Business & Partnership Inquiries

Trubuy welcomes collaboration opportunities. If you are interested in advertising, brand partnerships, logistics support, or any other business-related inquiries, feel free to contact us.

We are always open to exploring new ideas that help enhance our platform and deliver better value to our users.

Feedback & Suggestions

Your feedback matters to us. Whether it’s a suggestion to improve our services or a concern you’d like us to address, we value your input and use it to continuously enhance the Trubuy experience.

Contact Information

📧 Email: support@trubuy.com
📞 Phone: +91-XXXXXXXXXX
🕒 Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM
📍 Business Address: [Your Office Address Here]

Why Choose Trubuy?

  • Secure and reliable multivendor marketplace

  • Wide range of trusted sellers and products

  • Transparent policies and customer-first approach

  • Dedicated support for buyers and sellers

Thank you for choosing Trubuy Online Shopping. We look forward to serving you and building a long-term relationship based on trust and quality service.